Shell Stations Remain Open
In the wake of the COVID-19 pandemic, we want to assure you that Shell Service Stations in Kenya remain open to serve our customers to help keep necessary journeys on the road and communities supplied with the necessary essentials.
As COVID-19 continues to impact lives, we are putting the safety and wellbeing of our frontline teams and our customers first, as that is of utmost importance to us. We are working closely with our Retailers to ensure they implement government guidelines as stipulated by the Ministry of Health, including more frequent and intensive cleaning of high public contact areas like counters, fuel pumps and payment keypads.
We are also ensuring our service stations continue to uphold thorough hand washing and social distancing guidelines. In addition, we equally advise customers to not only follow these guidelines but to also opt for cashless and / or contactless payments at Shell forecourts and respective Shell shops, such as Shell Cards, Visa Cards, Mobile Money and any other related cashless means that may be available at our sites.
We are keeping up to date on government guidelines on COVID-19 and we shall continue to adapt and adjust accordingly in order to protect the wellbeing of the frontline teams and as well as our customers. To get more information on COVID-19 from the Ministry of Health information Centre, please dial *719#. In the meantime, please stay safe.
Will Shell be closing its service stations during the COVID-19 pandemic?
What is Shell doing to protect site staff and customers during the COVID-19 pandemic?
Why aren’t you enforcing / encouraging the use of gloves when using pumps?
Does Shell have contingency plans in place to deal with fuel or product shortages linked to panic buying?
What are you doing to help the community?
To complement the government's efforts to curb the spread of COVID-19 and to assist the most vulnerable during this pandemic, Vivo Energy Kenya and Shell Vivo Lubricants Kenya produced hand sanitizers for free distribution across the country.
Shining Hope for Communities (SHOFCO ) communications officer Denis Koech with Shell FuelSave brand ambassadors during soap distribution exercise in Kibera Nairobi.
Vivo Energy Kenya Marketing Manager 3rd left and Vivo Energy Kenya Communications Manager 4th left handing over soap bars to Shining Hope for Communities (SHOFCO ) Mathare section for distribution into Mathare area in Nairobi.
COVID-19: Shell’s global response
As the COVID-19 pandemic seriously impacts people’s health and livelihoods, Shell is working to assist in the global response to the virus.
Vivo Energy Kenya supports efforts to combat COVID-19
Vivo Energy Kenya, the company that markets and distributes Shell branded fuels and lubricants, in Kenya supports government efforts of sensitizing Kenyans on keeping safe from COVID-19 through handwashing.